Security

Insurance Lockbox understands the significance of securing your personal information. Our company is very serious when it comes to the latest technology and security features to secure your private data. You are the only person given authority to access your information. You are the only one who has access to allow an authorized user to view (but not edit/change) your information.

Insurance Lockbox recommends that users not enter full account numbers, usernames & passwords, or social security numbers. If only partial account numbers are recorded there will not be enough information for someone to commit identity theft.

Here are some of the procedures we have implemented to make Insurance Lockbox more secure:

Individualized Login
Each user is required to use a Username and Password each time they login. The username and password are both required to be 8-15 characters long and contain at least one number and one letter. Also the information is encrypted during transmission to even further secure your personalized login information.

Session Inactivity
If your Lockbox account is inactive for 30 minutes while your account is open, our system automatically logs you out so that your information is not compromised. This feature was added because many people step away from their computers and leave the information on the screen that can compromise their security. We apologize for any inconvience this may cause during your usage, but the safety of information is the number one priority.

Encryption
Insurance Lockbox uses an encrypted server for the storage of Lockbox information. This encrypted database engine helps protect data from unauthorized disclosure and tampering. The SQL Server Database Engine security functionality includes highly granular authentication, authorization, and validation mechanisms; strong encryption; security context switching and impersonation. With built –in encryption key management and facilities to handle encryption, decryption, and one-way hashing with built- in T-SQL statements, SQL encryption is known to be an excellent way for securing sensitive data. In other words this data is encrypted in a layered approach; a hacker would have to have the SMK to decrypt the DMK and have to have the DMK to decrypt the Certificates and the Asymmetric keys. They would then have to have the Certificates and Asymmetric keys to decrypt the symmetric keys, and obtain the symmetric keys to decrypt the data.

Server Security
Insurance Lockbox’s servers are protected 24 hours a day by updated firewalls that block unauthorized entry. The building and the room that store the servers are also protected 24 hours a day by video surveillance and triggered alarms. We also have a disaster recovery program which requires us to keep backup copies of everything that is on Insurance Lockbox’s server off site. This backup site is also protected 24 hours a day by updated firewalls, surveillance, and triggered alarms. So, as you can see, your information is being securely stored and is not subject to disposal.

Image Verification
Insurance Lockbox has administered visual image verifications (called security codes) for added security on our site. You will notices these images at the time of logging in and signing up your account. You may have seen this before on different websites, but have never known what exactly it was used to prevent. These images help block computers from generating usernames and passwords to try to hack into an account. Due to the distorted view, computers cannot read the image and enter it into the field.